Lowes Springhurst (2024)

FAQs

Why did Lowes charge me twice? ›

Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order.

Home Depot often has lower prices on building materials and tools, while Lowe's may have better deals on appliances and home décor items. Both stores offer price matching policies, so if you find a lower price on an identical item at a local competitor, they will match the price.

To begin the Lowes survey, visit the official website at Lowescomsurvey.co. Please select your preferred language after visiting the official site, i.e., English or Spanish. After selecting their preferred language, participants must fill out the information on their receipts.

Items returned in original, unopened, undamaged, factory-sealed packaging may be returned within 30 days of purchase.

If you want to dispute the second transaction you will usually need evidence that you've contacted the merchant and tried to resolve the issue before your banking provider will get involved. However, once you've done this your banking provider should then launch an investigation and be able to refund you the money.

Also known as Price Protection or Price Guarantee, Lowe's does provide customers the ability to get money back on their purchases when items they have purchased drop in price or go on sale. Customers are eligible for a refund for the difference in price.

Lowe's Companies, Inc. and Walmart Inc. are separate companies and are not owned by the same parent company. While both are prominent retail chains in the United States, they operate independently and have different ownership structures and management teams.

One benefit to shopping at Lowe's over Home Depot is that the price match policy allows customers to price match Amazon products, while Home Depot's policy is limited to brick-and-mortar stores. Lowe's customers can enroll in the Lowe's rewards program to get a variety of free, incentivized, or discounted products.

Home Depot also instituted a company-wide minimum wage of $15 per hour in February of 2023, while Lowe's does not offer a company-wide minimum wage, and jobs in the $13–$14 per hour range are not uncommon in some areas.

Does Lowes have a reviewer program? ›

How does Lowe's Incentivized Reviewer Program work? Customers who receive an invitation to participate may receive a Lowe's E-Gift Card for each eligible item they provide an honest, qualifying review (good or bad) for.

Some stores can look up a previous purchase and print a new receipt for you if you used a credit card, debit card or personal check. Does Lowes keep a record of purchases? Receipts for Tax Compliance and Insurance Lowe's only stores your receipts for 3 years (up to 5 years for major appliances with your phone number).

Major Appliances includes cooktops, dishwashers, dryers, freezers, over-the-range microwaves, range hoods, ranges, refrigerators (not compact), trash compactors, wall ovens, and washing machines. Normal Wear and Tear means a mechanical or electrical failure not caused by a defect in materials and/or workmanship.

In rare cases, a card will actually be charged twice for the same order due to an error in the order processing. In those situations, you should see the same charge posted (not pending or pre-authorization) twice for the same order number in your bank or credit card account.

Refund Methods for Permitted Returns

Cash refund if the purchase was made with a check 3 or more days ago. A credit to your card if the purchase was made with a credit card. In-store credit if the purchase was made with an in-store credit or gift card.

If you see duplicate pending charges on your statement after making a purchase, do not panic. The duplicate pending charge is usually an authorization hold that is still being processed. You are NOT being double-charged for a single purchase.

In order to obtain reimbursem*nt, You must contact the Plan Administrator. You will be required to provide the Plan Administrator with copies of all applicable sales receipts to obtain the reimbursem*nt. Approved claims will be paid in the form of a Lowe's refund card.